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GDPR Compliance

Our commitment to protecting your data rights

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Last updated: October 2024

Our Commitment to GDPR

Sunny-muse is committed to complying with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. We take your privacy seriously and have implemented measures to ensure your personal data is processed lawfully, fairly, and transparently.

Data Controller Information

Sunny-muse acts as the data controller for personal information collected through our website and services. Our contact details are:

Sunny-muse
42 Chancery Lane
London, WC2A 1PL
United Kingdom
Email: [email protected]

Your Data Protection Rights

Under GDPR, you have the following rights concerning your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will respond to access requests within one month of receiving your request. If your request is complex, we may extend this period by up to two additional months, but we will inform you of any extension and the reasons for it.

Right to Rectification

If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. We will respond to rectification requests within one month.

Right to Erasure

Also known as the "right to be forgotten," you may request that we delete your personal data when:

  • The data is no longer necessary for the purpose it was collected
  • You withdraw consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed
  • Deletion is required to comply with a legal obligation

Right to Restriction of Processing

You may request that we restrict processing of your data when:

  • You contest the accuracy of the data (while we verify it)
  • Processing is unlawful but you prefer restriction to erasure
  • We no longer need the data but you need it for legal claims
  • You have objected to processing (while we assess your objection)

Right to Data Portability

Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects concerning you. We do not currently use automated decision-making processes that fall within this category.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected] with your request. To help us process your request efficiently, please:

  • Clearly state which right you wish to exercise
  • Provide enough information for us to verify your identity
  • Include any relevant details that will help us locate your data

We will not charge a fee for most requests. However, if your request is clearly unfounded, repetitive, or excessive, we may charge a reasonable fee or refuse to comply with it.

Data Processing Principles

We adhere to the following GDPR principles:

  • Lawfulness, fairness, and transparency: We process data legally and openly
  • Purpose limitation: We collect data only for specified, explicit purposes
  • Data minimisation: We collect only data that is necessary
  • Accuracy: We keep data accurate and up to date
  • Storage limitation: We retain data only as long as necessary
  • Integrity and confidentiality: We protect data with appropriate security
  • Accountability: We can demonstrate compliance with these principles

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk

We encourage you to contact us first so we can address your concerns directly.

Updates to This Information

We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.