Privacy Policy

Last updated: October 2024

Introduction

Sunny-muse is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website or engage with our financial education services.

By using our website or services, you consent to the practices described in this policy. We encourage you to read this document carefully and contact us if you have any questions.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact details when you submit enquiry forms or enrol in courses
• Email address for communication purposes
• Information about your course preferences and educational goals
• Payment information when you register for paid courses (processed securely through third-party payment providers)
• Any additional information you choose to share in correspondence with us

We also collect certain information automatically when you visit our website:

• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website addresses
• IP address (anonymised where possible)

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide information about our courses
• To process course enrolments and manage your participation
• To communicate with you about your courses, including schedules, materials, and updates
• To improve our website and services based on user behaviour and feedback
• To comply with legal obligations and protect our legitimate interests

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: When you submit forms or sign up for communications
• Contract: When processing is necessary to deliver services you have requested
• Legitimate interests: For improving our services and marketing our courses to individuals who have expressed interest
• Legal obligation: When required to comply with applicable laws

Data Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website and delivering our services (bound by confidentiality agreements)
• Payment processors for secure transaction handling
• Professional advisers when necessary for legal, accounting, or insurance purposes
• Authorities when required by law or to protect our rights

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Typically:

• Enquiry data: Retained for 2 years from last contact
• Student records: Retained for 7 years after course completion
• Financial records: Retained as required by UK tax law

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your data in certain circumstances
• Restriction: Request limitation of processing in certain circumstances
• Portability: Request transfer of your data to another organisation
• Objection: Object to processing based on legitimate interests

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit, secure storage systems, and access controls limiting who can view personal data.

International Transfers

Your information is primarily stored and processed within the United Kingdom and European Economic Area. If we transfer data outside these regions, we ensure appropriate safeguards are in place in compliance with GDPR requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Sunny-muse
42 Chancery Lane
London, WC2A 1PL
United Kingdom

Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.